Privacy Policy
Last updated: January 29, 2025
1. Introduction
Crystal Pond Accounting Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website crystall-pondd.com or use our accounting services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website or forms
- Engage our accounting services
- Subscribe to our newsletter
- Communicate with us via email or phone
This information may include:
- Name and contact information
- Business information
- Financial information necessary for our services
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and browser type
- Pages visited and time spent
- Referring website
- Device information
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our accounting services
- Process transactions and manage client relationships
- Improve, personalize, and expand our services
- Understand and analyze how you use our website
- Communicate with you about our services
- Comply with legal and regulatory requirements
- Detect, prevent, and address technical issues
4. Information Sharing and Disclosure
We may share your information in the following situations:
- With Your Consent: We may disclose your personal information for any purpose with your consent.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.
- Service Providers: We may share your information with third-party service providers who perform services on our behalf.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Financial records may be retained for extended periods as required by professional accounting standards and legal requirements.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access your personal information
- The right to rectify inaccurate personal information
- The right to erase your personal information
- The right to restrict processing of your personal information
- The right to data portability
- The right to object to processing
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Crystal Pond Accounting Services
63 Green End Rd
Manchester M19 1LE
United Kingdom
Phone: +44 7892 350312
Email: [email protected]